Shipping Policy:
Some carrier services are experiencing unexpected delays in transit and providing tracking updates, you may experience some delays in shipping. We appreciate your patience and understanding in advance. It's our top priority to make sure your orders get delivered to you as soon as possible.
We ship to all U.S. states and territories. We provide FREE STANDARD SHIPPING through USPS on orders of $35+ after coupons and before taxes are calculated. All other orders are sent through USPS and have an estimated delivery time of 3-5 business days after shipping.Please keep in mind that during holidays and peak business times for the postal service, your package may incur additional days for delivery.
Reshma Beauty is not responsible for any extra fees or back-end charges once the package has left our offices.
Refund/Return Policy:
We are sorry about your return. Customer satisfaction is important to us. If you would like to return an item, please contact us at info@reshmabeauty.com, stating your Order # and the reason for your return. Our team will contact you within 2-3 business days.
We are able to refund authorized returns only. Most unopened items in new condition and returned within 30 days of delivery will receive a refund or exchange. All product returns must be unopened, unused, and in a saleable condition upon arrival at our warehouse within 30 days of delivery in order to receive a refund.
Items that are opened or damaged may be denied a refund or exchange. We regret that we are unable to cover the cost of return shipping or refund your original shipping charges unless the return was a result of our error.
We are able to process returns only for purchases made at www.ReshmaBeauty.com. Returns for products made at other retail or online stores must be addressed by the respective seller.
Lost/Stolen/Missing Packages
If a package is Lost, Stolen, or Missing, please follow the steps below:
1. Contact USPS to file a claim: USPS Missing
2. If USPS is unable to assist or locate your package, please contact us with your claim number to info@reshmabeauty.com For all inquiries, please allow 48- 72 hours business hours for our team to respond